During these unprecedented times as a result of the Covid-19 pandemic, we have changed how we serve our wonderful clientele in order to keep our work family safe and healthy.
The only difference is we now weigh, examine and treat your pet without you present. This allows us to reduce the number of people in our clinic to ensure the health and safety of our clients, staff and the community.
We appreciate your patience and understanding as we continue to provide exceptional pet care while doing our part to stop the spread of the virus.
Our practice is committed to ensuring the safety of our patients, clients and staff. In consultation with our medical teams, we have implemented the following procedures for clients wishing to accompany their pet(s) at appointments:
- In order to reduce the risk of staff members becoming ill or isolating, and thereby reducing our capacity to serve our patients and clients, we are continuing to offer curbside care only at this time.
- Our protocol now includes a consultation with you prior to your pet’s appointment and if necessary, we will update you on your pet’s health and answer any questions you may have following the appointment.
- Upon arrival at the practice, please give us a call and we will come to meet you, collect your pet, or provide curbside pickup of medications and supplies.
For clients in special circumstances, such as a euthanasia service, please reach out so that we may do our best to accommodate your needs in advance of your appointment.
Thank you for your understanding. We look forward to seeing you!
At Caledonia Vet Clinic our mandate has never changed: We treat your pet with the same kindness and compassion that we give our own pets!